Privacy Policy

This privacy policy applies to the Cloud Phone app for mobile devices, together with any related services operated by Galixo L.L.C-FZ (collectively, the “Application”). Galixo L.L.C-FZ is hereby referred to as the “Service Provider”.

Information Collection and Use

The Application collects information when you download and use it. This may include information such as

Cookies and tracking technologies

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.

Your Rights

The Application does not require your email address or other contact details to use the service. You can remove information stored locally by clearing the Application’s storage or uninstalling it.

This does not automatically delete cloud phone contents or information retained by third-party services. Retention and deletion of that information are described in the Data Retention and Deletion section.

For privacy questions or information about available data controls and applicable rights, contact [email protected].

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at [email protected].

The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.

For a better experience while using the Application, the Service Provider may require you to provide certain information. The information the Service Provider requests will be retained and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.

For questions about these rights and available request procedures, contact [email protected].

Data Retention Policy

The Application stores certain information locally on your Android device to support its functionality. You can remove this local information by clearing the Application’s storage or uninstalling it.

Information stored within your cloud phone is hosted remotely. Its retention and deletion depend on the cloud service’s applicable expiry, reset, and deletion procedures.

Firebase, cloud infrastructure providers, and payment platforms may retain information according to their applicable retention policies and legal obligations.

Uninstalling the Application does not automatically delete remotely stored information or cancel an active subscription.

For questions about retention or available deletion controls, contact [email protected].

Children

The Application is not intended for children under 18 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.

Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 18 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider ([email protected]) so that they will be able to take the necessary actions.

Security

The Service Provider takes reasonable technical and organizational measures to protect information processed through the Application against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2026-10-01

Your Consent

By using the Application, you consent to the processing of your information as described in this Privacy Policy and any subsequent amendments.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at [email protected].